Terms & Conditions

 

 

The contract between The DMC UK and the customer comes into existence upon The DMC UK acceptance of an order i.e. when payment has been received.  The DMC UK has the right to refuse acceptance of an order.

Payment must be made on receipt of an order. Online payments are accepted using Visa, Mastercard, Delta, Maestro (Switch) and Solo cards.

Alternatively, please telephone  0800 055 3678 to place your order. 

For all orders made from the UK 17.5% VAT is included in your order. 

The contract between The DMC UK and the customer will be governed by English Law.

All information, data, text, graphics, links or computer code published on, contained or available on this website are the copyright of The DMC UK. Use of this material including the production, storage, modification, distribution or republication without the prior written consent of The DMC UK, or where applicable, the respective copyright owner(s) is prohibited. The names and logos of The DMC UK and all related products and service names, design marks and slogans are the trade names, service marks or trademarks of The DMC UK and also may not be used without the prior consent of The DMC UK.

Use of this website is at your own risk and no liability is accepted for any loss or damage arising through the use of the website and email howsoever rising.  Without limitation, we cannot and do not guarantee that the website, email and any attachments are free of viruses and such like.  You are therefore recommended to take all appropriate safeguards before downloading information etc.

Not intended for use by persons under the age of 18

 

 

 

For the “3x2” and the “slim with a friend” options, the prices in the shopping page include postage and packing. The prices of 1 month treatment of New day & Night in the shopping page does not include postage and packing. This is added later and you will see the final payment price before you pay for your goods.  Pricing is subject to change without notice.

  

Delivery is to a valid UK address only - we cannot ship outside of the UK. The DMC UK will deliver the goods ordered to the delivery address stated on the order.  Availability permitting, please allow up to 10 working days for your goods to be delivered to you.  If we are unable to deliver your order in its entirety then we will contact you by email or telephone as soon as possible.

If your order gets lost in the post then we will send a replacement order. However, you must allow 15 working days after your order has been sent out, for it to be termed 'lost'. After the 15 days you should contact us at  customerservice@new-day-night.co.uk or call us on 0800 055 3678 to advise us that your order has not been delivered.   

 

If you are not satisfied with the New Day and Night Slimming system, you can call 0800 055 3678 or email us at customerservice@new-day-night.co.uk to verify that you are following the slimming system correctly. However, if you don’t want to go on with your slimming plan, you can avail our exclusive 30 days money back guarantee option.

 

If you buy a one month treatment, you can get reimbursed if you send back the box (containing Day box and Night Box), even if it is empty. If you buy a “3x2”, you can get reimbursed if you send back two months treatment untouched and unopened  and the one month treatment (including the two boxes)  even if empty. If you buy a “slim with a friend” option, you can get reimbursed if you send back four months treatment untouched and unopened and two months treatment, even empty.

 

In any case, to obtain the reimbursement you must send back the invoice together with the products. No reimbursement will be made by The DMC UK if you will not send back the invoice.

 

You should return your packaging/s, together with the invoice to:

You must write clearly on the package or address label “New Day and Night Return”.

The reimbursement will be made within 72 hours after confirmation of the receipt of the return.
If we are unable to reimburse your order due to your failure to meet our return procedures we will resend your order at our expenses to the address you indicated in your order.
All reimbursements will be made to the credit card or to the debit card used for the purchase

If the goods delivered to you are damaged or defective, please call us at 0800 055 3678 or email us at support@new-day-night.co.uk for a replacement order.

The DMC UK is committed to protecting your privacy.  We use the information that we collect about you to process orders and to provide a more personalized shopping service by monitoring customer order patterns and site usage to help The DMC UK to refine the design and layout of our website and online store.

When you order, we need to know your name and your address to allow us to process and fulfil your order.  We also ask for your telephone number and email address in case we need to contact you if there is a problem with your order. 

All credit card transactions are processed via a secure server to safeguard your details. Credit card details are transmitted via a web server that uses a protocol called 'SSL' (Secure Socket Layer) to prevent the interception of the details as they are transmitted. When the order is placed at our website, credit card numbers are encrypted and are not held in clear text on any website and they are only decrypted after they are downloaded by The DMC UK.

 

The DMC UK is committed to respecting your privacy online. We have a clear Privacy Policy: we collect no personally identifiable information unless you voluntarily supply it. This privacy statement explains under what circumstances we gather your individual information, how we use it, and who may access that information.

This Privacy Policy may be revised periodically. We recommend that you read our Privacy Policy whenever you visit this Web Site so that you are aware of any changes. Please note that our Privacy Policy applies only to online activities.

When you visit our Web Site, we do not collect any personally identifiable information without your consent. We may collect and store information from you that you voluntarily choose to give us or enter on our Web Site, including, but not limited to, "personally identifiable information" such as your name, address, e-mail address, and phone number. Our primary purpose in collecting and processing your personally identifiable information is to provide you with the services you request or to personalize product information and offers for you.

We may also use your personally identifiable information to provide you with additional information about our products and services and to send you information on other products and services that may be of interest to you.

 

We do not sell, trade or rent your personally identifiable information to others.

 

However, we may share your personally identifiable information with our other affiliates, our agents, contractors or business partners located in the United Kingdom or the Republic of Ireland and/or any other country, in order that they may perform services for us. For example, your personally identifiable information may be shared (i) with contractors we use to support our business (e.g. fulfillment services, technical support, delivery services, and financial institutions), or, (ii) in connection with the sale, assignment, or other transfer of the business of this Web Site to which the information relates, or (iii) where required by applicable laws, court orders, or government regulations.

However, as our company changes and grows, we might sell or buy companies, subsidiaries, or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that The DMC UK or substantially all of its assets are acquired, customer information will, of course, be one of the transferred assets.

In addition, since we conduct research on users' demographics, interests and behaviors based upon information provided to us during use of our Web Sites, we may combine your information with information collected from other individuals to produce anonymous, aggregated statistical information. Aggregated data does not include personally identifiable information. We use this demographic information, such as the percentage of male or female visitors, or the percentage of visitors within certain age brackets, to improve the content of our site. We also may share this anonymous, aggregated information, which does not identify particular individuals or associate particular individuals with illnesses or conditions, with partners or other third parties.

The DMC UK also uses physical and managerial procedures to attempt to safeguard your personally identifiable information, however we cannot guarantee that it is completely secure from people who might attempt to evade security measures or intercept transmissions over the Internet. We cannot guarantee the privacy of transmissions (including, e-mail communications) to and from our Web Sites.

Our Retention of Your Personally Identifiable Data

Once you have provided personally identifiable information to The DMC UK, we will store and maintain the information you have volunteered unless and until you direct us not to do so, or for so long as we are required by law. Our retention of your data allows us to continue providing you with highly personalized services without interruption.

 

The DMC UK welcomes any questions and comments you may have about our privacy policy. Please send an email to info@new-day-night.co.uk